How long will it take for my items to arrive?
We typically have a 5-7 business day processing window to fully verify and fulfill your order. Following this, your package will be shipped to you as follows: Worldwide: 10-30 days. PLEASE NOTE: Due to health pandemic, orders may take longer to arrive.
How long will it take to receive a tracking number?
It will take usually between 4-7 business days.
Why is my tracking number not displaying any information?
Depending on the Shipping Carrier used, Tracking Numbers generally take a few days to register into the delivery system to display Delivery information. Check back in a few days for updated information.
Is shipping really Free?
Yes, shipping is Free to the US and most International countries unless otherwise indicated.
I ordered multiple items but I received only one.
Do not worry, you will receive everything you ordered. We work with multiple different suppliers located worldwide, thus items are sent separately. The shipping delay between the items you ordered is maximum a week.
Will I have to pay customs?
For most countries you will not have to pay customs, however there may be certain exceptions depending on your location and value of purchase.
Which payment methods do you accept?
Which currency will I be charged in?
Is Checkout on this site safe and secure?
Do you store my credit card information?
I am unhappy with my order, can I place a refund?
All sales transactions are final.
In order to protect ourselves as a Merchant, we only offer refunds on items that arrive in a defective state. You must submit photo and/or video evidence within reasonable doubt to our support team to be eligible for a refund. Once evidence is received and verified, you may ship the product back to our supply warehouse at the address we will provide you to be eligible for a full Refund or we can send you a free replacement.
If you would like to read more click here.
How do I place an order on your store?
Will I receive a confirmation number when I place my order?
What kind of data do you collect?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”.